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Experiencing difficulties at the checkout or payment process
This can happen if you go ‘back’ during the checkout process or if you change from Google Wallet to PayPal
Please re-click the box to ‘accept Terms & Conditions' - this should now allow you to enter checkout

Still having difficulties...
You may find it helpful to remove the item from your shopping bag and then restart your browser after a few moments
You can then return to and start the checkout process again

Discount/Voucher Codes
Our voucher codes only work with PayPal, but you don't need a PayPal account to make card payments using PayPal
Simply enter the code during Stage 2 of the checkout process in the 'Discounts' box - then click 'Apply'
This is before you enter payment details or log-in to your PayPal account if you have one
You can only enter one code per transaction

>>> More Frequently Asked Questions >>>

Need further assistance or help with something else...
We are a friendly business and are here to help - please get in touch if you are having difficulty with anything or if you have any questions or would like to speak to us about an order

You can leave us a message using the form below - we’ll get back to you as soon as we can
Or click here for more ways to contact us

You can click here for information on our Delivery & Returns

Need help with sizing? - please ask for sizing advice or use our size guide helper...

Please also have a look at the useful links at the bottom of the page

You may prefer to email us

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